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| GSC Apologizes to Woman Bitten by Rat at Mid Valley / PicCredit |
The Star Online:
It was a painful night out for Chrisanne Chin and her family after her toe got bitten by a rat while she was watching a movie at Golden Screen Cinemas (GSC) Mid Valley on Wednesday.[...]
Chin posted a picture of her bandaged toe and it went viral on Facebook. As of Saturday, 661 people shared the picture on Facebook.
GSC has since publicly apologised on their Facebook page and they are already working with the relevant expert and parties on this matter.
“We are truly sorry to hear that one of our customers recently was affected by the recent pest incident at GSC Mid Valley. The affected customer has been attended to.
“We would like to assure you that pest control management is part of GSC’s standard practice as we take the comfort of our customers very seriously,” said the statement.
More and more consumers are taking their complain to Facebook. Seems like a responsive PR team focusing on social media is inevitable nowadays. Previously,
Taylor's University was getting bad reputation on Facebook for treatment of stray dogs in campus area.